Refund and Cancellation Policy

This policy covers paid plans for both of our apps, ClipboardIQ and Floor General, sold by Sport Link LLC. Who refunds a purchase depends on where you bought it, because that company processed the payment.

1. Bought in the App Store (iPhone, iPad, Mac)

Apple processed the payment, and Apple decides refunds under its own rules. To ask for one, go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase.

To cancel a subscription: open Settings, tap your name, then Subscriptions, and choose the subscription.

2. Bought in Google Play (Android)

Google processed the payment, and Google decides refunds under the Google Play refund policy.

To cancel a subscription: open the Google Play app, tap your profile picture, then Payments & subscriptions › Subscriptions, and choose the subscription.

3. Bought on our website

Website purchases are sold by Paddle, our reseller and the merchant of record. Refunds follow Paddle's buyer terms. To ask for a refund, reply to your Paddle receipt email or contact Paddle through paddle.net; you can also email us and we will pass the request on.

To cancel a subscription bought on our website, email us at sportlink@spotsscoreboard.com and we will cancel it.

4. What cancelling does

• A subscription you cancel stays active until the end of the period you have already paid for, then ends. You are not charged again.
• Your account and your data stay; you move to the free plan.
• Deleting your account does not cancel a subscription bought through Apple or Google. Cancel it in that store as well.

5. Your statutory rights

Nothing in this policy limits any right you have under the consumer law of the country you live in.

6. Contact

Sport Link LLC, Sofia, Bulgaria — sportlink@spotsscoreboard.com